Tag Archives: Customer Satisfaction

The Customer is always…”right”?

by John Harrison

We live in an age when speed, service, and information are hyper-priorities. I have recently noticed two competing credit card companies running TV commercials featuring LIVE people answering customer service calls—imagine that! Combine a high level of customer service with …

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Top Place to Work: What’s In It For Your Customers?

by Fusion Alliance News

Guest blogging today is Jenny Banner, Fusion Alliance’s Manager of Human Resources. Recently Fusion Alliance received accolades in the state of Indiana for being a “best place to work.” We appeared on both the Indianapolis Star’s Top Workplaces list, ranking …

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